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Frequently Asked Questions

Find answers to common questions about our cleaning services, process, and what to expect.

What Types of Cleaning Services Do You Offer?

I offer a comprehensive range of professional cleaning services:

  • Standard Home Cleaning: Recurring upkeep to keep your home tidy and fresh.
  • Deep Cleaning: Detailed top-to-bottom cleaning for homes that need an extra reset.
  • Move-In / Move-Out Cleaning: Empty-home cleans so you can hand over keys with confidence.
  • Office & Small Business: Cleaning for small commercial spaces, studios, and offices.
  • Short-Term Rental Turnover: Consistent resets between Airbnb/STR guests.
  • Add-On & Eco-Friendly Options: Interior windows, appliances, and gentler product choices.

How Long Does a Cleaning Visit Take?

Visit length depends on your home size, service type, and how long it's been since your last clean. In general:

  • Standard home cleanings often take 2–4 hours for an average-size home.
  • Deep cleans can take longer, especially on first visits or heavily used spaces.
  • Move-in / move-out and STR turnover cleanings vary based on level of buildup and detail requested.

We'll give you a clear time estimate during your walkthrough or booking consultation.

What Should I Expect During a Cleaning Visit?

My professional cleaning process typically includes:

  1. Quick walkthrough and priority check-in.
  2. Decluttering key areas as needed so we can clean effectively.
  3. Dusting, wiping, and sanitizing high-touch surfaces.
  4. Detailed bathroom and kitchen cleaning based on your service type.
  5. Vacuuming and mopping floors.
  6. Final walkthrough and tidy reset so your space feels finished.

Do I Need to Be Home During the Cleaning?

You're welcome to be home, but you don't have to be. Many clients provide secure access instructions so I can clean while they're at work or out running errands. I'll discuss what feels most comfortable and secure for you during booking.

How Should I Prepare Before You Arrive?

To help me focus on detailed cleaning (instead of heavy tidying), I recommend:

Before Your Visit

  • Pick up toys, laundry, and everyday clutter where possible.
  • Secure pets if they are nervous around vacuums or new people.
  • Let me know about any delicate items or special instructions.

Day-Of Details

  • Make sure we have clear entry instructions and gate codes if needed.
  • Ensure counters and sinks are mostly clear so we can clean all surfaces.
  • Share any last-minute priorities or areas you'd like us to focus on.

Don't worry – we're here to make things easier, not perfect before we arrive.